Privacy Policy

This Privacy Policy describes how Green Lantern Pizza & Grill ("we," "us," "our," or "the Company") collects, uses, discloses, and protects your personal information when you visit our website at greenlanternpizzagrill.click, place an online order, sign up for promotions, or otherwise interact with our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Please read this Privacy Policy carefully. By accessing or using our website, services, or any features we offer, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or services.

This Privacy Policy is governed by the laws of the United States. Where applicable, we comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and all other applicable federal and state privacy regulations.

1. Who We Are

Green Lantern Pizza & Grill is a food service business operating in the United States. We provide restaurant services, online food ordering, delivery coordination, catering inquiries, and related food and beverage offerings. Our digital presence is accessible through our website at greenlanternpizzagrill.click.

Contact Information

For all privacy-related inquiries, requests, or complaints, you may reach us at any time via the contact details listed above.

2. Information We Collect

We collect various categories of information to provide and improve our services, process your orders, and communicate with you effectively. The categories of information we collect include the following:

2.1 Personal Information You Provide Directly

When you interact with Green Lantern Pizza & Grill — whether by placing an order, creating an account, filling out a contact form, signing up for our newsletter, or participating in a promotional offer — you may provide us with personal information, including but not limited to:

• Full name — used to identify you and personalize your experience.
• Email address — used for order confirmations, receipts, promotional communications, and customer service.
• Phone number — used for order updates, delivery coordination, and customer support.
• Mailing or delivery address — used for processing delivery orders and catering requests.
• Payment information — including credit card numbers, billing addresses, and other payment data. Note that we do not directly store full payment card details; this information is processed securely through third-party payment processors that comply with PCI-DSS standards.
• Account credentials — such as username and password if you create an account on our website.
• Order history and preferences — food items ordered, special instructions, dietary preferences, and feedback.
• Messages and correspondence — any communications you send to us via email, contact forms, or other channels.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage data. This is standard practice across the internet and helps us understand how visitors use our site. This automatically collected information includes:

• IP address — a numerical label assigned to your internet connection.
• Browser type and version — the software you use to access our website (e.g., Chrome, Firefox, Safari).
• Operating system — the platform your device runs on (e.g., Windows, macOS, iOS, Android).
• Device identifiers — unique identifiers associated with your device.
• Referring URLs — the web page you visited before arriving at our website.
• Pages viewed — which pages on our website you visit and for how long.
• Date and time of access — timestamps of your visits.
• Clickstream data — a record of the links and buttons you click while on our site.
• Geographic location data — approximate location based on IP address (not precise GPS location unless explicitly provided).

2.3 Cookies and Tracking Technologies

We use cookies, pixel tags, web beacons, and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze traffic patterns. For detailed information about our use of cookies and how to manage your cookie preferences, please refer to our Cookie Policy available on our website.

2.4 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Third-party food delivery platforms or ordering aggregators that facilitate orders on our behalf.
• Social media platforms when you interact with our social media pages or use social login features.
• Analytics providers that supply aggregated insights about website traffic.
• Advertising partners that help us deliver targeted advertisements.
• Review platforms where customers leave public feedback about our restaurant.

3. How We Use Your Information

Green Lantern Pizza & Grill uses the information we collect for a variety of legitimate business purposes. We will only use your personal information for the purposes described below, or for purposes that are compatible with the reason for which it was originally collected.

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including delivery and pickup arrangements.
• To manage your account on our website and provide access to order history.
• To send order confirmations, receipts, delivery updates, and service-related notifications.
• To handle customer service inquiries, complaints, and refund requests.
• To process payments and prevent fraudulent transactions.

3.2 Marketing and Promotional Communications

• To send you promotional emails, special offers, discount codes, loyalty rewards, and newsletters — but only if you have opted in to receive such communications.
• To personalize our marketing messages based on your order history and preferences.
• To display relevant advertisements on third-party websites and social media platforms.
• To notify you about new menu items, seasonal specials, limited-time offers, and events.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send you, or by contacting us at [email protected].

3.3 Analytics and Website Improvement

• To analyze how visitors use our website and identify areas for improvement.
• To track the performance of our website pages, features, and online ordering system.
• To conduct research and develop new products, services, and menu offerings.
• To monitor for technical errors, security incidents, and suspicious activity.

3.4 Legal and Compliance Purposes

• To comply with applicable federal and state laws, regulations, and legal obligations.
• To respond to lawful requests from law enforcement, government authorities, or courts.
• To enforce our Terms of Service and protect our legal rights.
• To prevent, detect, and investigate fraud, security breaches, or other potentially prohibited activities.

4. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information in the following limited circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to assist us in operating our business and providing services to you. These service providers may have access to your personal information only to the extent necessary to perform their functions and are contractually obligated to protect your information and not use it for any other purpose. Categories of service providers include:

• Payment processors — for secure payment handling and fraud prevention.
• Delivery partners — third-party delivery services that help us fulfill delivery orders.
• Email service providers — for sending transactional and marketing emails.
• Website hosting providers — for maintaining the infrastructure of our website.
• Analytics providers — such as Google Analytics, to help us understand website usage.
• Customer support tools — platforms that help us manage customer inquiries.
• Marketing and advertising platforms — to display relevant ads and manage promotional campaigns.

4.2 Legal Requirements

We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request.
• Protect and defend the rights or property of Green Lantern Pizza & Grill.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of users or the public.

4.3 Business Transfers

In the event that Green Lantern Pizza & Grill is involved in a merger, acquisition, sale of assets, bankruptcy, or other corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with other third parties when you have given us your explicit consent to do so, such as when you participate in a joint promotion with a partner brand or choose to connect your account with a third-party service.

5. Data Security

We take the security of your personal information seriously and implement industry-standard technical, administrative, and physical safeguards to protect it against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: Our website uses Secure Sockets Layer (SSL)/Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
• Secure Payment Processing: Payment card information is handled by PCI-DSS compliant payment processors. We do not store full credit card numbers on our servers.
• Access Controls: Access to personal information is restricted to employees and contractors who need it to perform their job functions. All personnel are subject to confidentiality obligations.
• Password Protection: User account passwords are stored in encrypted form using industry-standard hashing algorithms.
• Regular Security Reviews: We periodically review our data collection, storage, and processing practices and update our security measures accordingly.
• Incident Response: We maintain procedures for detecting and responding to data security incidents. In the event of a breach that affects your personal information, we will notify you as required by applicable law.

6. Your Privacy Rights

Depending on where you live in the United States, you may have certain rights with respect to your personal information. We are committed to honoring these rights and making it easy for you to exercise them.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a resident of California, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions provided by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information with third parties. We do not sell your personal information for monetary consideration. However, we may share data with advertising partners in ways that may constitute "sharing" under the CPRA. You may opt out by contacting us.
• Right to Limit Use of Sensitive Personal Information: If we collect sensitive personal information (as defined under the CPRA), you have the right to limit our use of that information to necessary business purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide you with a lower quality of service because you exercised your privacy rights.

6.2 General Rights Available to All Users

Regardless of your location within the United States, we honor the following requests from all users:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information about you.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Right to Data Portability: You may request that we provide your personal information in a structured, commonly used, machine-readable format where technically feasible.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the following methods:

• Email: [email protected]
• Website: greenlanternpizzagrill.click

We will respond to your request within 45 days of receipt. We may request that you verify your identity before processing your request to protect your privacy and ensure that only you (or your authorized representative) can access or modify your personal information. We may extend this response period by an additional 45 days when reasonably necessary, with prior notice to you.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytics data. Below is a brief overview of the types of cookies we use:

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when cookies are set. Please note that disabling certain cookies may impact the functionality of our website, including the online ordering system.

For comprehensive information about our use of cookies, including how to opt out, please visit our dedicated Cookie Policy page on our website.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention periods we apply are as follows:

• Account Information: Retained for the duration of your active account, plus up to 3 years after your last interaction with us, to enable account reactivation and handle any outstanding disputes.
• Order Records: Retained for a minimum of 7 years for financial record-keeping and compliance with tax obligations under applicable U.S. federal and state law.
• Marketing Preferences: Retained until you opt out of communications, after which we may retain a record of your opt-out to ensure we do not contact you again.
• Usage and Analytics Data: Typically retained in identifiable form for up to 26 months, after which it may be anonymized and retained indefinitely for statistical purposes.
• Customer Service Communications: Retained for up to 3 years after the closure of the relevant inquiry.
• Legal and Compliance Records: Retained for as long as required by applicable law, typically ranging from 3 to 7 years depending on the nature of the record.

When personal information is no longer required, we securely delete or anonymize it in accordance with our data disposal procedures.

9. Children's Privacy

Green Lantern Pizza & Grill does not direct its digital services to children, and we do not knowingly collect, use, or disclose personal information from children under the age of 13 in violation of the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from individuals between the ages of 13 and 17 for marketing purposes without verifiable parental consent.

If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification of your request, we will take prompt steps to delete such information from our records.

If we discover that we have inadvertently collected personal information from a child under the age of 13, we will delete such information as quickly as practicable.

10. International Data Transfers

Green Lantern Pizza & Grill is based in the United States, and your personal information is primarily collected and processed within the United States. Our servers, databases, and primary operational infrastructure are located in the United States.

However, some of the third-party service providers we use — including analytics platforms, cloud hosting services, email marketing tools, and payment processors — may operate from or transfer data to other countries. Where such international data transfers occur, we take steps to ensure that appropriate safeguards are in place to protect your personal information, such as:

• Working only with service providers that have demonstrated compliance with applicable data protection standards.
• Including data protection provisions in our contracts with third-party service providers.
• Relying on recognized legal mechanisms for international data transfers where applicable.

By using our website or providing us with your personal information, you acknowledge and consent to the processing of your information in the United States, where privacy laws may differ from the laws of your home country or state.

11. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or embedded content (such as maps, videos, or review widgets) that are not operated or controlled by Green Lantern Pizza & Grill. This Privacy Policy does not apply to the practices of any third-party websites or services.

We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices, content, or security of any linked third-party websites, and we make no representations about those third parties' privacy practices.

Common third-party services linked from or embedded on our site may include:

• Google Maps (for restaurant location)
• Social media platforms (Facebook, Instagram, Twitter/X)
• Online review platforms (Yelp, Google Reviews)
• Third-party payment processors
• Food delivery aggregator platforms

12. Do Not Track Signals

Some web browsers and mobile operating systems include a "Do Not Track" (DNT) feature or setting that signals your preference that websites not collect and track your browsing activity. At this time, there is no universally accepted standard for responding to DNT signals, and we do not currently respond to DNT browser signals in a standardized way.

However, you can control data collection through your cookie preferences and by opting out of targeted advertising as described in this Privacy Policy and our Cookie Policy.

13. How to File a Complaint

We take privacy concerns seriously and encourage you to contact us first if you have any questions or concerns about our data practices. We are committed to working with you to resolve any issues promptly and fairly.

13.1 Contact Us Directly

If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, please contact our privacy team:

• Email: [email protected]
• Website: greenlanternpizzagrill.click

We will acknowledge your complaint within 10 business days and aim to resolve it within 30 days. If your complaint is complex, we will keep you informed of our progress.

13.2 Federal Trade Commission (FTC)

If you believe your privacy rights have been violated and we have been unable to resolve the matter to your satisfaction, you may file a complaint with the Federal Trade Commission (FTC), the primary federal consumer protection authority in the United States:

• Website: www.ftc.gov/complaint
• Phone: 1-877-382-4357
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

13.3 California Residents — California Privacy Protection Agency (CPPA)

If you are a California resident and believe your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

13.4 State Attorney General Offices

Residents of other U.S. states may also file privacy-related complaints with their respective state Attorney General's office. Many states have consumer protection divisions that handle privacy complaints.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the services we offer. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page.
• Post the revised Privacy Policy on our website at greenlanternpizzagrill.click.
• Where required by law or where changes are significant, notify you by email or through a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.

If we materially change how we use your personal information, we will give you a reasonable opportunity to opt out of such new use before it takes effect, where required by applicable law.

15. Specific Disclosures for California Residents

In compliance with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), we provide the following additional disclosures for California residents:

15.1 Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information as defined under the CCPA:

15.2 Sale or Sharing of Personal Information

We do not sell your personal information for money. We may share certain categories of personal information (such as cookie data and browsing activity) with advertising partners in a manner that may constitute "sharing" under the CPRA. California residents have the right to opt out of this sharing. To opt out, please contact us at [email protected].

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your inquiries in a timely and transparent manner.

We will make every effort to respond to your inquiry within 10 business days. For formal rights requests (such as access, deletion, or correction), please allow up to 45 days for processing, as provided under applicable U.S. law.

This Privacy Policy is effective as of June 24, 2026, and supersedes all prior versions.